Field Service Control
Manage from anywhere your field service fleet so you can focus on what really matters. Improve the communication and job assignation of your field workers’ thou their mobile phones.
WE WILL HELP YOU PROVIDE GREAT SERVICE
Cross-platform
Start in the field, finish from a desk
Improve your existing operations with smart automation that removes redundant tasks and gives you visibility into schedules, upcoming jobs, invoices, and payments. With everything in the cloud, you can access data for all jobs and all customers anytime, anywhere, for fast, accurate customer service.
Anytime, anywhere
Keep your teams and customers connected
When your business is organized, you can deliver fast, friendly service that earns your customers’ loyalty. A technician app ensures your techs know when and where they’re supposed to be, while your own branded customer app ensures customers know when they’ll be there.
Pricing that works
Making your business more efficient
Our flat-rate pricing lets you choose the plan that fits your business and budget now, while making it easy to add features as your business grows.
Integrated CRM features
Your clients, contacts and leads will never be lost again. Set up your accounts and services just the way you always wanted to.
Simple, native one-click sharing
Share your work your way. Choose from email, text message, or any other application on your device.
Generate proposals and contracts from templates
Save hours of tedious work and customize each contract PDF in seconds.
Make Inspection Reports exciting for teams with a focus on the good. Employees who feel appreciated are more receptive to working on areas where they need to make corrections.
· SCHEDULE INSPECTIONS
· USE WALKTHROUGH DATA
· ASSIGN AN INSPECTOR
· SHARE REPORTS
Jobs/Tasks AT YOUR BUSINESS
Want to learn more about how Acrossbox can create a customized solution for your business? Ready to see what acrossbox can do for your business?
BUSINESS SOFTWARE MODULES THAT HELP YOUR TEAM GET THE JOB DONE
Customer Management (CRM)
Create multiple customer contacts and service locations, set their communication preferences and billing terms, track referral sources, and store private and public notes, documents, images, and more.
Scheduling and notes/attachments
Flexible, real-time scheduling that lets you get your team to the right place at the right time, with the details and photos they need to do the job.
Routing
Efficiently route the day’s work and assign incoming jobs to the closest team member on the map.
Live GPS tracking
Optimize your field operations by knowing exactly where your team is, in real time.
Time tracking and
expense tracking
Your team can clock in and out of jobs and track expenses from anywhere, so you can prep payroll faster.
Job forms
Build custom forms and checklists so your team delivers consistent service, and share them with your customers to show off what was done.
Scheduling &
Dispatching
View all jobs and estimates to easily shift times and dates with a drag-and-drop dispatch grid. Send job information to your field workers through a call or text without ever switching programs.
Sign Documents
With eSign documents, you can accelerate agreements, eliminate back and forth manual tasks, and increase convenience and safety for your customers and teams.
Inventory Management
Manage your stock inventory using our built-in inventory system. Create multi-item purchase orders, assign them to multiple warehouses and optionally enter serial numbers for those items that need to be tracked.
Tool Management
You can manage the calibration and maintenance schedules of your tools on the go. Ensure greater visibility by tracking them to their exact locations, checking status, and viewing historical data.
Communication
Communicate real-time with your technicians and customers to eliminate possible miscommunications and scheduling overlaps.
Job Checklists
Checklists help standardize workflows, create accountability, and ensure tasks are consistent from job to job, no matter the employee.
Service Authorization Forms
Use job forms to get a snapshot of key information for any of your service calls. Record the service authorization date, a breakdown of services, client approval, and more.
Site Inspection
Checklists All site inspection checklists are completely customizable, so you can create specific instructions for highly customized jobs, or create default checklists applicable to all jobs.
Paperless
Our mobile application allows field workers to receive and manage jobs on smartphones and tablets, reducing paperwork and increasing your business’ efficiency.
Job Photo Uploads
Upload photos right from the job site using your mobile device. Save photos on the corresponding job to relate back to whenever a technician or customer support needs them.
$26 USD
Per month, billed annually
250 Jobs/Tasks
• Quoting and invoicing
• Mobile app
• Credit card processing
• Reporting
• Client hub
• Client notifications
• Invoice follow-ups
• Email and postcard marketing
• Facebook and Instagram ads
• Estimates & Jobs
• Online Invoicing & Payments
• Text Messaging Alerts
• Estimate Options
• Custom Documents
• Customer Web Portal
• Tech-Facing Mobile App
• Time Tracking & Payroll Reports
$44 USD
Per month, billed annually
500 Jobs/Tasks
• Quoting and invoicing
• Mobile app
• Credit card processing
• Reporting
• Client hub
• Client notifications
• Invoice follow-ups
• Email and postcard marketing
• Facebook and Instagram ads
• Estimates & Jobs
• Online Invoicing & Payments
• Text Messaging Alerts
• Estimate Options
• Custom Documents
• Customer Web Portal
• Tech-Facing Mobile App
• Time Tracking & Payroll Reports
$61 USD
Per month, billed annually
750 Jobs/Tasks
• Quoting and invoicing
• Mobile app
• Credit card processing
• Reporting
• Client hub
• Client notifications
• Invoice follow-ups
• Email and postcard marketing
• Facebook and Instagram ads
• Estimates & Jobs
• Online Invoicing & Payments
• Text Messaging Alerts
• Estimate Options
• Custom Documents
• Customer Web Portal
• Tech-Facing Mobile App
• Time Tracking & Payroll Reports
$79 USD
Per month, billed annually
1000 Jobs/Tasks
• Quoting and invoicing
• Mobile app
• Credit card processing
• Reporting
• Client hub
• Client notifications
• Invoice follow-ups
• Email and postcard marketing
• Facebook and Instagram ads
• Estimates & Jobs
• Online Invoicing & Payments
• Text Messaging Alerts
• Estimate Options
• Custom Documents
• Customer Web Portal
• Tech-Facing Mobile App
• Time Tracking & Payroll Reports
+1000 JOBS/TASKS?
CUSTOMIZE YOUR PLAN